Changing the shape of payment landscape for a leading sportswear company

Changing the shape of payment landscape for a leading sportswear company

Harrowed by the problems associated with manual accounting, our customer wanted to digitize their payment processes. With our solution, we helped them reap the benefit of quick invoice clearing, better cash flow and could optimize stock assignment.

Customer Profile
Our customer is a leading innovator in active outwear and lifestyle apparel, skiwear, footwear and equipment market. Having gained a reputation for quality, innovation and performance, they keep sports enthusiasts comfortable in all weather conditions. Founded in 1938, they have a wide range of products that can be used for outdoor activities like hiking, camping, fishing, skiing, mountaineering, adventure travel, among others. They sell their products across North America and hundreds of other countries. In the United States, the company has about 109 retail outlet stores, 24 branded retail stores, 5 brand-specific websites and 2 employee stores. Being one of the largest outerwear manufacturers in the world, they make an annual profit of about $2 billion in sales.
Business Challenge

The client faced multiple problems with regard to receivable processes such as incomplete payment information, payments not matching invoices, among others that required a lot of manual intervention. Due to the diverse ERP systems used in different sections of the company, it was hard to perform account data reconciliation. Manual data reconciliation caused backlogs that hampered transparency into real-time cash overview. That being the case, they wanted to increase the efficiency of payment network and reduce manual accounting.

Moreover, our customer wanted to integrate SAP into logistics operations to avoid the discrepancies in on-hand product quantities in staging and storage sites arising out of short and overshipments. With the aim of ensuring customer satisfaction of highest order, the further wanted to optimize allocation run (ARun) functionality.

Client Testimonial
We relied on Applexus over others for their expertise, reputation and timely delivery. We are happy that we made the right choice.
Our Workaround

We helped them configure a custom lockbox pre-processor program to improve the efficiency of our customer’s payment process. To identify short shipments and reject remaining open quantities on corresponding orders, we created custom processes for stock allocation as a part of Global Batch Traceability (GBT). Our ARun functionality optimization helped our customer ensure optimal allocation of stock to open sales orders. With a view to providing a differentiated and a smooth shopping experience, we integrated JDA software. By merging our expertise with the technological capability of SAP, we could amplify sales to a greater extent for our customer.

Business Benefits

While keeping transaction costs down, we digitized the entire payment procedure for our client. This helped them reap the benefit of quick invoice clearing and better cash flow. Before the development of custom processes to capture shipment details, ordered quantities either fell short or exceeded the actual available stock. Our solution helped them optimize stock assignment to open orders, amping up customer satisfaction. Faster order processing times helped them amplify sales to about 45%.

Data Harmonization for One of the Largest Paint Coating Companies in India

Data Harmonization for One of the Largest Paint Coating Companies in India

We helped in consolidating data from different sources into a single version of truth and enhanced reporting and analysis. This helped to accelerate decision-making, reduce dependence on excel-based reporting solutions and enhance sales through customer tracking.

Customer Profile
Our customer is one of the top ten coating companies in the world and a leader in the industrial coating segment. They manufacture a wide variety of decorative and industrial paints. From paints used in household appliances to metal fittings in industries, their industrial coating finds application across a range of industries. Owing to their commitment to quality, technology and innovation, our customer has received several awards in auto painting in the past.
Business Challenge

With customer data spread across disparate systems, customer management system of the customer failed to provide an effective customer engagement. Knowledge workers had to scour through numerous Excel spreadsheets and combine data from them into a single table. This lengthened the report generation time to weeks or even months.

Client Testimonial
With Applexus’ Solution, we could understand our customers at different phases of their customer journey better. By using collected data to its full potential, we could offer a consistent customer experience irrespective of the channels.
Business Objectives

Our customer had numerous production plants all over the world and had a large data network to manage.That being the case, the client wanted to consolidate data from different systems into a single location. Secondly, they needed a user-friendly interface that could be accessed by users at different levels of the organization. Thirdly, giving leeway for future business expansion, the client wanted a BI system that could be scaled easily in the future. Fourthly, to make crucial decisions on the go, it was necessary to provide access to real-time information in the form of mobile-compatible, interactive reports -- whether offline or online.

Our Workaround

For effective customer profiling, we integrated our customer’s CRM system with BI. We federated data from different databases into a single data foundation, which could be reused for multiple universes. This extracted customer data from third-party systems were converted into mobile-compatible, interactive reports using the latest SAP BusinessObjects Design Studio tool. We helped them deploy SAP BusinessObjects Web Intelligence 4.2 version to enable online and offline ad-hoc query and reporting.

Business Benefits

With synchronization of data from multiple sources, the client could achieve better access to quality data. Mobile-compatible reports enabled easy access to reports anytime, anywhere. Interactive reporting reduced the dependence on work-intensive excel sheets and cut down on reporting time from 24 hours to 12 hours. Interactive reports helped in making key decisions at the speed of thought. Our data reconciliation solutions also helped to achieve a high quality data environment for our customer. With our reporting solutions, our client gained greater visibility of global operations, allowing drill-down and roll-up of business critical data.

Imparting the power of SAP to a global Consumer Products Company

Our customer needed a solution that would help them maintain and operate heterogeneous business operations as per defined standards. Applexus services helped them get the benefits of a solution that enables continuous improvement of their business processes by facilitating closer co-ordination with customers and faster issue resolution.

Customer Profile
Being a leading consumer goods products company, our customer manufactures and markets a wide range of high-volume consumer and commercial products. Driven by the aim of achieving operational efficiency of world’s finest brands, they continuously debut products across segments such as Home Solutions, Outdoor Solutions, Tools, Baby and Parenting and Commercial Products. The company grew into a diversified manufacturer through acquisition of dozens of firms and makes a profit of over $6 billion dollars annually. The company has foothold all over the world including Europe, and Central and South America.
Business Challenge

A global leader with business units around the globe, our client faced challenges in reporting efficiency across different operating units. As an advanced SAP user running the latest versions of SAP's flagship products, our customer chose to upgrade the solution manager for worldwide operations.

Client Testimonial
Applexus remained true to the name by being a high-performing business partner. Their solution has been very instrumental in providing efficient communication between our internal teams and incentivized us to serve our customers better.
Our Workaround

One Solution To Consolidate Multiple Business Processes

Applexus services benefited our customer with a centralized platform that integrates all processes, tools and services needed to manage their entire IT landscape efficiently. The Applexus team adopted a methodological approach by systematically organizing and streamlining various implementation components with strict adherence to timelines. Our tailor-made solution implementation helped us meet the multiple business requirements of our customer.

The key focus point of our service was SAP Landscape Stabilization through Solution Manager. The team designed, developed and implemented a customized incident management solution that integrated our client’s standard process and completely catered to their exact requirements.

Business Benefits

A perfect foundation for sustained business growth

The tailor-made implementation allowed them to streamline internal processes and introduce new and advanced functionalities for easy business expansion.

Carrying out the implementation in accordance with SAP best practices, the Applexus team helped them improve business processes with real time reporting and incident management for SAP as well as non-SAP products. Our services enhanced compliance in fulfilling ticket management and landscape maintenance regulatory requirements. Unification of change process and change execution improved our customer’s global IT agility and enabled person-independent, process oriented 24x7 support. The implementations opened up numerous API possibilities and optimized database performance and maintenance activities.This enabled them to keep their business running with competent speed and efficiency, and achieve long term business benefits.