Exim Solution pharma

SAP EXIM Add-On Solution Development for a Global Pharmaceutical Company

Our customer was upgrading their existing system to S/4HANA to streamline their export/import and international trade. Our add-on for EXIM, nEXIM, addressed certain region-specific challenges in SAP’s EXIM solution and helped them meet their end-to-end business requirements.

Customer Profile
Our customer is the fifth largest generic pharmaceutical company in the world and the largest Indian pharmaceutical company in the United States. They have about 49 manufacturing units that produce more than 2,000 products and employs over 52,000 people in about 150 countries worldwide. They have a strong presence in the European market and emerging markets like Russia, China, South Africa, Brazil, Malaysia, Mexico, among others. The company offers a range of generic and specialty products in various therapeutic areas such as cardiology, neurology, psychiatry, orthopedics, oncology, gastroenterology, ophthalmology, gynecology, diabetes, nephrology, and metabolic diseases. Their annual revenue exceeds $4.0 billion and caters to business segments like Indian Branded Generics Business, US Business, Emerging Markets, Active Pharmaceutical Ingredients and Global Consumer Healthcare Business.
Business Challenge

Our client had huge volumes of import and exports amounting to several billion dollars of transactions. Trading and transacting in international markets need an array of legal and non-legal documents.  It is essential that all exporters and importers comply with rules and regulations of international trade transactions. The standard SAP solution can handle minor export and import transactions but was found inadequate when it comes to documentation, financial transactions and few critical operations in the trade process. To bridge these gaps and provide a holistic solution that caters to the EXIM process in the country,we deployed our S/4HANA compatible add-on solution, nEXIM, which was then customized and enhanced to suit client specific processes. 

Client Testimonial
It was a pleasure working with Applexus. Their technical expertise coupled with customer focused technical support and highly flexible approach was truly commendable. We are thankful for their amazing cooperation and support.
Our Workaround

Applexus developed an add-on for SAP EXIM that bridges some of the region specific gaps in the solution. Applexus nEXIM Solution enhances the standard SAP EXIM features in the area of License / Scheme, Export documentation, Letter of Credit and its tracking. In addition to the above, we added additional functionalities such as Bond and Bank Guarantee to present the client with a comprehensive solution that fulfilled all their business requirements. We developed a few custom applications that were client-specific and added them to our delivered solution.

Business Benefits
  • nEXIM is designed to meet the documentation, reporting and tracking requirements of International trade. 
  • The portal based solution handles various operations which are essential to the EXIM process in India and provides an alert framework to facilitate time critical decision making.  
  • nEXIM integrated with standard SAP and its logistics modules including Sales and Distribution (SD), Material Management (MM) as well as its financial module, Financial Accounting (FA).  
  • nEXIM serves as a one-stop solution for efficient management of export and import trade. 
ESS Implementation for Healthcare

Employee Self Service Software Implementation for a Leading Multi-Speciality Hospital Chain

Our customer needed to do away with their outmoded IT and implement an efficient Employee Self Service portal. With our ESS implementation, our customer could witness improved salary planning accuracy, easy recruitment and onboarding of workforce, and reduced cycle time of HR operations.

Customer Profile
Our customer is a leading chain of multi-speciality hospitals in India, operating a network of hospitals, diagnostic centers, clinical centers and test laboratories in India. They have about 32 hospitals across 20 cities with over 150 major surgeries being conducted daily across the network. Through cross-subsidization, they provide affordable treatment to low-income as well as high-income clients. With its telemedicine services, our customer could extend their reach to over 100 facilities in Asia and 50 in Africa.
Business Challenge

With the growth of a company, technology and needs of the workforce evolve with it. That said, our customer found it extremely tedious to manage leave entitlements, review holiday calendar and log leave requests for their 15500 employees in Asia and  Africa. Moreover, outdated IT infrastructure and inadequate reporting capabilities of their existing leave management system made it difficult to manage employees and track their performance with greater consistency. They needed to extend their reach to the community not compromising on their strong corporate environment. Our customer turned to us to manage their growing workforce and keep up with their ever-changing demands.

Client Testimonial
Right from the initial development phase, Applexus has demonstrated outstanding support, commitment and flexibility. We look forward to working with them in the future.
Our Workaround

We built an integrated HR solution that combines data from various databases for effective workforce planning, acquisition, and management. Our customer had numerous employee transactions including address change, contact information and other updates that were managed manually. With our ESS (Employee Self Service) and MSS (Manager Self Service) portal implementation, we helped our customer to streamline work processes and spend lesser time on administrative tasks. Employees can easily submit data through the ESS portal and once the changes are made, they are immediately updated in the underlying SAP R/3 database. The automation of employee data transaction reduced the cycle time of human resource processes, helping them reap significant cost savings.

Before the implementation of MSS functionality, payroll management and performance data management were tedious and error-prone tasks for managers. Now, managers are able to access historical and performance data easily from a web-based spreadsheet via MSS functionality. This enabled them to run salary scenarios that comply with company budget and performance criteria. By integrating HR and payroll function, we helped them spend lesser time on reconciling data related to employees. Moreover, salary reports could be accessed anywhere, anytime by the concerned authorities.

Business Benefits
  • Eliminated time-consuming, error-prone manual administrative tasks by moving to an automated environment
  • Replaced outdated IT with a single, secure repository for confidential HR information and processes
  • Better service facilitation that allowed improved transparency of HR operations to all employees
  • Improved productivity with quick issue resolution, easy approval of time-off requests and prompt responses to open enrollment queries