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Organizational Change Management Services
Strategic OCM Solutions for Effective Change Management Get in Touch
Organizational Change Management (OCM) is crucial for successful digital transformations. At Applexus, we prepare, equip, and support your organization to minimize disruption and maximize benefits during technology transitions. Our robust OCM methodology addresses both human and operational aspects, tailored for greenfield and brownfield implementations to ensure seamless adoption and optimal performance.
Key Benefits of OCM
- Minimize disruption and ensure business continuity, maintaining stability during transitions.
- Effective communication and stakeholder alignment reduces resistance and foster collaboration.
- Proactive risk mitigation identifies and manages potential issues early to prevent problems.
- Accelerated benefits realization by facilitating the smooth adoption of new technologies for quick gains.
OCM Assessment
Applexus performs thorough OCM assessments to gauge an organization’s readiness for change. We evaluate stakeholder perceptions, identify potential resistance, and outline steps for successful adoption. This assessment offers a clear view of the organizational landscape, pinpointing areas for improvement and creating a roadmap for effective change management.
OCM Readiness
Our OCM readiness services prepare organizations for change by developing communication strategies, training programs, and stakeholder engagement initiatives. We collaborate with leadership to ensure alignment and understanding of roles and benefits, providing tailored plans for a smooth, effective transition.
OCM Execution
Effective execution of change management plans is crucial for realizing new systems' benefits. At Applexus, we offer hands-on support for managing communications, delivering training, and monitoring progress. We work closely with clients to address challenges and ensure a smooth transition, helping achieve change objectives and maximize system potential.
At Applexus, our Organizational Change Management (OCM) ensures smooth implementation of technology-driven changes. We focus on assessing readiness, preparing individuals, and executing change plans. Our structured approach helps organizations manage change effectively, keeping employees engaged and ready for success.
Expertise in OCM Strategies
Applexus excels in Organizational Change Management (OCM), handling complex migration projects with expertise. We ensure smooth transitions to S/4HANA by addressing digital transformation challenges and focusing on the people aspect of change. Our strategies keep teams informed, prepared, and engaged, driving successful outcomes with minimal disruption.
Comprehensive and Holistic Approach
Successful change management requires addressing people, processes, and technology. We start with a thorough analysis of your organization’s structure, culture, and readiness, then design a plan aligned with your strategic objectives. Our holistic approach covers stakeholder engagement, communication, training, and business readiness for a seamless, objective-driven transformation.
Customized Solutions to Meet Organizational Goals
Applexus provides tailored OCM solutions that align with your unique goals and challenges. We begin with a deep understanding of your business strategy to design change initiatives that fit your vision. Our tailored approach enhances user adoption, maintains business continuity, and achieves transformation goals, ensuring impactful and sustainable change.
Proven Methodologies Based on Best Practices
Applexus uses proven methodologies grounded in industry best practices for change management. Our structured approach includes stakeholder identification, impact assessment, communication strategy development, and progress monitoring. We assess readiness, analyze impacts, and manage risks and resistance to ensure the smooth and effective execution of change initiatives.
Proactive Stakeholder Engagement and Communication
At Applexus, we ensure change success by identifying and analyzing stakeholder needs, concerns, and resistance. We maintain transparent and consistent communication throughout the process to keep stakeholders informed. This approach builds trust, reduces resistance, and fosters a positive attitude toward change.
Dedicated and Supportive Change Experts
At Applexus, our expert change agents guide your organization through every stage of the change journey. They facilitate the process, offering ongoing support, training, and resources to ensure smooth execution and adaptation. Our commitment is to help you manage change effectively and thrive in the new environment.
Customized Training for Global Teams
We offer customized training for onshore and offshore teams, utilizing advanced tools and diverse methods such as instructor-led sessions, self-paced modules, and simulations. Our programs ensure team alignment and readiness, enhancing productivity across your organization, regardless of location.
Applexus Organizational Change Management (OCM) framework
At Applexus, our Organizational Change Management (OCM) integrates with the RunningStart methodology to streamline transitions to SAP S/4 HANA and digital transformations. We combine expertise, proven methods, and a customer-centric approach, emphasizing leadership engagement and tailored communication. Our experienced team ensures a smooth transition, leveraging industry knowledge and scalable solutions. We deliver tangible results and prepare your organization for change with continuous learning and flexible training.
OCM Setup and Governance
A successful change initiative relies on a well-structured OCM setup and governance framework. We conduct critical workshops to engage leadership and stakeholders, ensuring a unified vision and commitment. Our governance model defines roles and responsibilities, ensuring accountability, alignment with business strategy, and effective decision-making throughout the change process.
Stakeholder Management
Stakeholder management is central to our OCM framework, essential for successful change. We identify and analyze key stakeholders, including employees, customers, and partners, to understand their needs and concerns. Through regular communication, workshops, and feedback sessions, we ensure their engagement and address any potential resistance.
Communication Management
Effective communication is crucial to our OCM framework. We create a tailored communication plan with regular updates, key messaging, and feedback mechanisms to keep stakeholders informed and engaged. By ensuring transparent and consistent communication, we align stakeholders with the change vision, address potential issues, and minimize resistance.
Adoption & Training
We create a tailored training strategy to ensure users are ready for new systems and processes. This includes developing materials, conducting sessions, and offering ongoing support. Our programs cover technical skills and change leadership, ensuring your team is confident and well-prepared for a smooth transition.
Organizational Readiness
At Applexus, we conduct readiness assessments to evaluate your organization’s change readiness, capabilities, and risks. This includes reviewing organizational culture, leadership, employee engagement, and technology. By addressing these factors early, we ensure your organization is well-prepared for a smooth and effective transition.
Change Monitoring
Our OCM framework includes ongoing monitoring to track progress and adjust as needed. We assess risks, establish KPIs, and measure the effectiveness of the change process. Continuous monitoring helps identify issues early, make corrections, and keep the initiative aligned with business strategy, with regular updates to stakeholders.
Comprehensive OCM Training Solutions for Every Role
A successful change initiative relies on well-prepared teams who understand and embrace new processes and technologies. If you’re rolling out an S/4HANA migration or introducing new tools, providing tailored, role-based training is key to achieving smooth adoption and minimizing disruption. Our comprehensive training solutions are designed to meet the needs of all key audiences—project teams, superusers, and end-users—ensuring that each group is prepared for their role in the change process.
Project Team Training
At Applexus, we provide in-depth training to project teams, focusing on both the technical and functional aspects of the migration. This training equips the project team to make informed decisions, manage risks, and drive the overall implementation forward.
Superuser Training
Superusers are your internal experts—the first line of support for end-users once the new systems are live. Applexus provides advanced training to superusers, ensuring they fully understand the intricacies of new processes and technologies. This allows them to provide real-time support and guidance to their colleagues, facilitating smooth day-to-day operations.
End-user Training
We design end-user training that is practical, accessible, and role-specific, ensuring employees understand how the changes will affect their daily responsibilities. Our role-based approach simplifies complex processes, helping users quickly grasp new systems while building confidence and ensuring smooth adaptation with minimal disruption.
To support these different audiences, we offer a variety of flexible training solutions that can be customized to suit your organization's needs. Our comprehensive training solutions are designed to meet the diverse learning preferences and demands of your workforce. From quick focused microlearning modules, to immersive on-demand training platforms, we offer a wide range of options that can be customized for various roles and learning styles.
Instructor-led Onsite and Virtual Training
For organizations looking to train teams in a more immersive setting, instructor-led sessions provide the depth and engagement necessary to ensure mastery of the material. This interactive format enables participants to ask questions, receive immediate feedback, and practice new skills in a hands-on environment.
Train-the-Trainer Programs
Our Train-the-Trainer sessions transfer knowledge to your internal training resources, equipping them with the skills and materials to train others effectively. This approach ensures that your organization can continue training employees long after the initial implementation, building an in-house team of experts who can support ongoing learning and development.
Microlearning Modules
Our microlearning modules are designed to raise awareness and provide quick insights into new tools, processes, and functionalities. These bite-sized lessons are ideal for introducing updates, explaining the benefits of changes, and helping users adopt new technologies without overwhelming them with information.
On-demand Interactive e-Learning
Self-paced learning gives users the flexibility to engage with training materials at their convenience. We leverage uPerform, an industry-leading tool for e-learning, to create tailored, interactive modules that reinforce learning and ensure users can revisit training content as needed.
Video Tutorials and How-To Guides
Visual learning is a powerful way to help users understand new tools and processes. We offer a variety of video content and “How-To” demonstrations that walk users through key tasks and system functions step-by-step. These short, easy-to-follow videos and guides provide a quick reference for common questions, making it easier for users to adapt to the new system in a practical, hands-on way.
Training Guides, Job Aids, and FAQs
To support ongoing learning, we provide detailed training guides, job aids, and FAQs that serve as long-term reference materials for users. These resources help reinforce what was learned in training and offer quick, easy-to-access guidance when users need it most. By having these tools always available, employees can navigate new processes and resolve issues independently, reducing the need for constant support.
Starting your Organizational Change Management journey right!
Strategic Approach to Driving User Adoption in Business Transformations – 5 key steps
Navigating the Digital Frontier - Six Steps to Elevate Your Digital Transformation Game
3 key things to consider prior to an SAP S/4HANA implementation
Comprehensive OCM Approach for a Leading Grocer
Comprehensive OCM Approach for a Leading Grocer:
- Supported a major transformation with SAP S/4HANA across Master Data, Procurement, Finance, Real Estate, and Yard Logistics.
- Delivered comprehensive OCM strategy and training workstreams to build internal capabilities.
- Blended training methodology, including instructor-led sessions and on-demand e-learning.
OCM and CAR for a Leading Retailer
OCM and CAR for a Leading Retailer:
- Implemented SAP Customer Activity Repository (CAR) for business transformation.
- Delivered robust training strategy and six eLearning courses developed in partnership with a contractor.
- Tailored training curriculum to enhance user engagement and adoption.
Brownfield Implementation of SAP S/4 HANA for a Leading Life Sciences Company
Brownfield Implementation of SAP S/4 HANA for a Leading Life Sciences Company:
- Brownfield implementation of SAP S/4HANA on the West Coast.
- Delivered change strategy development, template design workshops, and stakeholder assessments to enhance OCM capabilities.
- Ongoing support for full OCM activities throughout the implementation phase.
Norb Brumbergs
Senior Vice President, SAP Delivery
Alex Bennett
OCM Practice Lead