Even though COVID-19 was unprecedented for most of the businesses across the globe, companies running SAP solutions were well prepared to handle the crisis. For SAP and its solution providers, business continuity is always on top. With that clarity, thought leaders can certainly re-align their business intent with consumer values and concentrate on the innovation to get through the crisis.
As we got the retail industry leaders of the leading enterprises within India to talk about the current shifts happening within the retail industry in terms of technology and consumer behavior, the standard norms were disputed and innovative business strategies were brought forward for the quick win of Indian retailers.
The retail apocalypse is here, and the trends show that consumers are moving faster towards digital interactions, shopping from the comforts of their homes than visit the actual stores. But does this mean the demise of the brick-and-mortar stores or can they along with online shopping peacefully co-exist?
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