Labor Optimization
With an increase in workforce-related data, store operations do not have clear visibility into labor spending and resource utilization. Stubborn labor challenges have a negative influence on the bottom line and determining these hidden sources of labor overspending can often be frustrating. This is where labor optimization can help. A diagnostic technique to lower labor costs, labor optimization assists businesses in determining the best labor mix while keeping their customers satisfied with the service.
- Analyze Labor Productivity insights
- Identify bottleneck and excess capacity
- Assess the impact on customer satisfaction
- Analyze associate turnover
- Detect labor cost trends
- Optimize store associate schedule
Cost-Effective Operations
Labor optimization can recommend cost-effective solutions by identifying cost-saving opportunities and optimizing labor assignments. With productivity and scheduling insights on your associates, you can improve the labor mix while addressing demand variations.
Effective Employee Engagement
With insights into the performance of your associates, you can identify, train, and manage underperforming associates and reward achievers. You can also analyze issues that lead to high turnover and resolve them to have high-performing associates.
Customer Satisfaction
Reallocating labor assignments during critical hours of the day, helps you manage your operations better. Moreover, you can reallocate labor investments during critical periods and events.
Case Study
Understanding customer purchasing patterns through analysis of how products are purchased together
Labor productivity analytics focusedd on optimizing labor allocation to meet customer service levels
Insights on market product and customer trends and how Ingles is performing compared to the industry
Consolidated holistic view to supplier performance, including metrics on vendor fulfillment performance, sales, profitability, inventory performance and product quality issues
A comprehensive solution that leverages pricing strategies, rules and statistical modeling to recommend optimal regular prices
Systematic insights that highlight loss trends and patterns and identify processes, products, vendors and associates that result in high losses
Insights into assortment gaps (both across products and across stores), underperforming products and underserved customer needs.
Navigate the business impact of any crisis with proactive response strategies to key risks related to Supply Chain, Sales, Finance and Workforce
Increase customer loyalty, minimize customer churn and drive more value from existing relationships
Data driven actionable insights on workforce composition, recruiting, retention, diversity, turnover and Workforce ROI