Blogs

A Digital Transformation project is not just about implementing new technologies, it often involves significant changes in the way a business operates and delivers value to clients. Business processes, tools, customer interactions and even the organization’s culture undergoes a fundamental change during a digital transformation.

Most organizations today are moving away from manual Accounts Payable (AP) practices and slowly making upgrades to realize a holistic invoice ecosystem. The goal is to embrace technology and practices that will streamline their processes through end-to-end automation.

Supply chains must be agile and responsive in today’s unpredictable and disruptive global environment. Ideally, suppliers would want to know in the early stages the exact order quantities of an item with enough lead time to procure raw materials and plan the production process and delivery schedule. However, that is rarely the case.

SAP has been reinventing how businesses run, and has enabled them to adapt quickly to the ever-changing business landscape. If you have already implemented SAP for your business, you know how well it redefined your business processes. While deploying SAP in your organization is the right step towards innovation and sustainability of your business, the journey doesn’t end there.

Hyper-personalization has grown strong in the last few years and along these lines, businesses are expected to deliver channel-agnostic tailor-made offers and exemplary customer service, that creates an intimate and individualized value for repeat engagement and more loyalty.

Customers expect hyper-personalization. They have started experiencing the benefits of it with other brands and come to anticipate the same from you. Especially in recent years, customers have started looking for more tailor-made experiences in exchange for the sensitive data they are prepared to share.